Defective AirPods Pro? Apple will replace your kit for free

Apple AirPods Pro
(Image credit: Apple)

After spending a hefty chunk of change on your new AirPods Pro, you'd expect them to do the job perfectly, right? Unfortunately that hasn't been the case for many, with a distracting crackling noise spoiling the party. Apple has taken note, though, and has begun a programme to replace defective earbuds. Phew.

Apple has determined that a "small percentage" of units manufactured before October 2020 are subject to a manufacturing error, which could create the crackling noise. This noise increases during exercise (certainly not true of our best wireless headphones), or in loud environments. You may also find that Active Noise Cancellation is not working properly.

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Georgia Coggan
Editor

Georgia has worked on Creative Bloq since 2018, and has been the site's Editor since 2022. With a specialism in branding and design, Georgia is also Programme Director of CB's award scheme – the Brand Impact Awards. As well as immersing herself with the industry through attending events like Adobe Max and the D&AD Awards and steering the site's content streams, Georgia has an eye on new commercial opportunities and ensuring they reflect the needs and interests of creatives.