How to create a delightful website

On the web there's a whole lot of information coming at us: articles, editorials, tweets, photos, forms, videos, podcasts ... the list goes on. Designer Milton Glaser once said, "The purpose of art is to inform and delight." I’m not saying art is the same as design, but this thought sums up all we try to achieve with design. We base design decisions on content, yet on its own content isn't always the best way to serve information. Delight holds readers' interest and can add to their total visit experience – let’s look at a few examples.

Delight holds readers' interest and can add to their total visit experience

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Sam Kapila

Sam is a designer living in Austin, Texas, who speaks and writes extensively about web and product design, diversity, inclusion, and equity. In 2011, she wrote the first university course on the topic of Responsive Web Design. She is currently Design Director at thoughtbot, and serves on several design advisory boards in Austin.